Named and blank PASMO cards

Your remaining balance and initial deposit of 500 yen will be refunded. If you have no remaining balance, then your initial deposit of 500 yen will be refunded. Ask at your nearest PASMO retailer for details.

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For PASMO Commuter Passes

The refundable portion of the commuter pass (minus a processing fee), your remaining balance, and your initial deposit of 500 yen will be refunded. Please visit or contact the company from which you purchased your commuter pass for more information.

Canceling only the commuter pass

The refundable portion of your commuter pass (minus a processing fee) will be refunded. Please visit or contact the company from which you purchased your commuter pass. You can continue to use your card as a named PASMO card after cancelation.