PASMO Agreement

Special Provision to the Rules for Using PASMO

Effective: March 18, 2020

Latest revision: March 13, 2021

Chapter 1 General Rules

(Purpose)

ARTICLE 1

This Special Provision modifies the service content and conditions set forth by PASMO Co., Ltd. (Hereinafter, "the Company") in the "Rules for Using PASMO"(hereafter, "PASMO Rules") by setting forth service content and conditions for use of PASMO issued for use on portable data terminals as set forth in Article 3 (hereinafter, "Mobile PASMO") or PASMO issued for use on designated portable data terminals as set forth in Article 3 (hereinafter, "PASMO on Apple Pay").

(Scope of Applicability)

ARTICLE 2

This Special Provision pertains to the PASMO Rules, and where the articles of this Special Provision differ from the articles of the PASMO Rules, the articles of this Special Provision shall have priority.


  1. Matters not stipulated in this Special Provision shall be governed the PASMO Rules. Further, the Special Provision are limited to rules that are applicable considering the characteristics of Mobile PASMO and/or PASMO on Apple Pay.
  2. The provisions of Articles 4, 10, 11, 13, 14, 17, 18-2, 20 through 25, 28, and 29 of the PASMO Rules do not apply to Mobile PASMO or PASMO on Apple Pay.
  3. The Company may make considerable changes to these Rules. In such cases, the Company will post the timing and details of the revisions on our website in advance. Use of Mobile PASMO or PASMO on Apple Pay subsequent to revision of this Special Provision shall be deemed to constitute user agreement with such revision.
  4. In the event of revision of this Special Provision, use of Mobile PASMO and/or PASMO on Apple Pay shall be governed by the revised Special Provision.

(Meaning of Terms)

ARTICLE 3

Meanings of main terms used in this Special Provision are as explained in the paragraphs below.


  1. (1) A "portable data terminal" is a cellular telephone that is equipped with functionality as set forth by the Company, and which excludes designated portable data terminals as set forth in paragraph (2).
  2. (2) "Designated portable data terminals" means cellular telephones or wristwatches made or sold by the Apple Inc. which are equipped with functionality as set forth by the Company. Further, the rules regarding relevant wristwatches apply only so far as such rules are applicable based on characteristics of such devices.
  3. (3) A "PASMO card" is a PASMO issued as a card-type data recording medium.
  4. (4) "Membership menu" refers to a web site that is accessible only on the basis of membership as set forth in the Mobile PASMO and PASMO on Apple Pay Member Rules (hereinafter, "Member Rules").
  5. (5) "Telephone communications service provider" indicates a communications carrier or mobile virtual network operator required in order to use Mobile PASMO or PASMO on Apple Pay.
  6. (6) "Mobile PASMO app" refers to application software provided by the Company that is required to use Mobile PASMO with a portable data terminal.
  7. (7) "PASMO application" refers to application software provided by the Company that is required to use PASMO on Apple Pay with a designated portable data terminal.
  8. (8) "Software" refers to a program provided by the Company, a business than handles PASMO, a communications carrier or the maker of a portable data terminal or designated portable data terminal that is required in order to use Mobile PASMO or PASMO on Apple Pay.
  9. (9) "Support center" refers to a call center established by the Company for the purpose of providing support to users of Mobile PASMO or PASMO on Apple Pay who are members as defined in the Member Rules.
  10. (10) "Credit card" refers to any payment card (including prepaid or debit card) bearing an international credit brand that is approved for use by and satisfies conditions established by the Company.

(Conclusion of Contract)

ARTICLE 4

The contract between Company and user governing use of Mobile PASMO shall be effective upon issuance of Mobile PASMO to the user's portable data terminal or issuance of PASMO on Apple Pay to the user's designated portable data terminal.


  1. This Special Provision shall become applicable upon transfer of information contained in a PASMO card issued by the Company to a portable data terminal in accordance with Article 14 or to a designated portable data terminal in accordance with Article 15, paragraph 2.
  2. Upon replacing the portable data terminal used with Mobile PASMO, transferring information to the designated portable data terminal per Article 18, paragraph 7, and then reissuing PASMO on Apple Pay, the rules set forth in this Special Provision regarding PASMO on Apple Pay come into effect upon issue of PASMO on Apple Pay to the designated portable data terminal.

(Member Registration)

ARTICLE 5

The user can use Mobile PASMO service or PASMO application as a member according to the Member Rules by performing prescribed operations using the Mobile PASMO app or PASMO on Apple Pay service to complete the member registration process. In such case, the user will be bound by the Member Rules as well as this Special Provision.

(Handling of Personal Information)

ARTICLE 6

When the user transfers information to a designated portable data terminal according to Article 15, paragraph 2 without performing member registration as set forth in the foregoing article, the user agrees to the Company's use of personal information (with "personal information" here and hereinafter being defined as regarding a living person, and including the person's name, birth date, and other information obtained that may be used to identify that person) as set forth in sub-paragraphs (i) to (viii) for purposes set forth below in addition to the purposes set forth in Article 6 of the PASMO Rules with the understanding that such information will be provided with necessary protections.


  1. (1) Name, gender, birth date, telephone number, and other information provided by the user
  2. (2) Usage history recorded in PASMO on Apple Pay
  3. (3) Individual ID number recorded on the IC chip built into the designated portable data terminal
  4. (4) Device information (such as IP address) related to the designated portable data terminal required for issuance of PASMO on Apple Pay
  5. (5) Information required to settle payments made using PASMO on Apple Pay

    (Purpose of Use)

    1. (i) Verification of PASMO on Apple Pay registration information
    2. (ii) Provision of new services, benefits and related information
    3. (iii) Use or provision of information obtained through recording and analysis of PASMO on Apple Pay usage patterns
    4. (iv) Implementation and improvement of services related to PASMO on Apple Pay
    5. (v) Settlement of fees pertaining to use of PASMO on Apple Pay, as well as verification of credit card validity and legitimacy of use, and communication with the credit card issuer regarding such matters
    6. (vi) For business analysis, market research, research and development, investigative research, product development, advertising, marketing and improving service related to business activities, etc., of the Company, a business that handles PASMO or one of its group companies
    7. (vii) Provision to outside entities fin accordance with the law governing protection of personal information (the Act on the Protection of Personal Information) or related laws
    8. (viii) Provision to the following third parties
      1. (a) Provision of personal information set forth in Article 1 by the Company to the telecommunications company with which the user is contracted or to the maker of the user's portable data terminal being used with PASMO on Apple Pay in the event of failure, malfunction or accident involving such portable data terminal for the purpose of resolving such failure, malfunction or accident or for or communicating with the user
      2. (b) Personal information set forth in the first paragraph of this Article will be provided to Apple Inc. to enable prevention or detection of illicit transactions using a designated portable data terminal and to enable contact with the user of such terminal.

  1. The user agrees that the Company may continue to maintain the user's personal information as set forth in the first paragraph of this article even after the user stops using PASMO on Apple Pay.

(Shared use of personal information)

ARTICLE 7

When the user transfers information to a designated portable data terminal according to Article 15, paragraph 2 without performing member registration as set forth in the foregoing article, the Company will share information provided by the user, such as their name, gender, birth date, telephone number and usage history, with businesses that handle PASMO and group companies for the purposes indicated in the paragraphs below.


  1. (1) Analysis of business activities conducted by the Company, businesses that handle PASMO and group companies
  2. (2) Activities such as market research and research and development by the Company, businesses that handle PASMO and group companies
  3. (3) Product development by the Company, businesses that handle PASMO and group companies
  4. (4) Advertising and marketing related to business activities conducted by the Company, businesses that handle PASMO and group companies
  5. (5) Studies aimed at improving services provided as part of business activities conducted by the Company, businesses that handle PASMO and group companies
  6. (6) Provision of personal information in accordance with the law governing protection of personal information (the Act on the Protection of Personal Information) or related laws

  1. The Company shall be the party responsible for managing personal set forth in the foregoing paragraph.

(Limitations and Termination)

ARTICLE 8

The Company may suspend, limit, interrupt or terminate handling of Mobile PASMO and PASMO on Apple Pay at IC card handling businesses and PASMO member stores under conditions set forth in Article 9 and in the following paragraphs.


  1. (1) During maintenance and inspection by the telecommunications company of facilities that it manages and operates as needed for use of portable data terminals or designated portable data terminals or in the event of faults.
  2. (2) In case of suspension, interruption or termination of services managed and operated by the telecommunications company that are required for use of portable data terminals or designated mobile data terminals or when such service impediment is expected.
  3. (3) When the production of portable data terminals to which Mobile PASMO can be issued or portable data terminals to which PASMO on Apple Pay can be issued is suspended, interrupted or terminated, or when such cessation of production is expected.

(Environment for use of Mobile PASMO or PASMO on Apple Pay)

ARTICLE 9

The user shall bear all responsibility for preparing, obtaining and maintaining the device, software, communication service contract with telecommunication companies and any other facilities necessary for use of Mobile PASMO or PASMO on Apple Pay.


  1. The user shall bear responsibility for all telecommunication costs incurred as a consequence of using Mobile PASMO or PASMO on Apple Pay.
  2. Mobile PASMO or PASMO on Apple Pay cannot be used if the portable data terminal to which Mobile PASMO is issued or the designated portable data terminal to which PASMO on Apple Pay is issued is malfunctioning, out of battery power, subject to unstable communications through the mobile telephone network or otherwise not usable.

(Service Provision Time)

ARTICLE 10

The time during which Mobile PASMO and PASMO on Apple Pay service are provided is as posted on the Company's web site.

(Software version changes, etc.)

ARTICLE 11

The Company may without prior notice change the software version required for use of Mobile PASMO or PASMO on Apple Pay or update the Mobile PASMO app or the PASMO application for the purpose of maintaining or improving the quality of Mobile PASMO or PASMO on Apple Pay.


  1. The telecommunications company or maker of portable data terminal or designated data information terminal may update the version of software used on a portable data terminal to which Mobile PASMO has been issued or a designated mobile data terminal to which PASMO on Apple Pay has been issued.

(User Responsibility)

ARTICLE 12

The user shall use and operate Mobile PASMO or PASMO on Apple Pay in accordance with applicable rules and operating procedures prescribed for Mobile PASMO or PASMO on Apple Pay. The Company may claim reimbursement from the user for damages incurred as a consequence of user actions in contravention to the rules or illegal use of the service.

(Deposit)

ARTICLE 13

No deposit is required in order to use Mobile PASMO or PASMO on Apple Pay.

Chapter 2 Issue

(Issue or Reassignment of Mobile PASMO)

ARTICLE 14

The user can issue Mobile PASMO to a portable data terminal by carrying performing prescribed application operations on the portable data terminal. However, Mobile PASMO can only be issued using a blank PASMO card or a named PASMO card (here and below, limited to an Adult PASMO for which member registration has been performed as set forth in Article 5).


  1. In addition to the foregoing paragraph, a PASMO card issued by the Company can be reassigned as Mobile PASMO by transferring information from the card to the IC chip on a portable information terminal. (Hereinafter, this is referred to as "reassigning.") However, reassignment is limited to PASMO card for first-time member registration.
  2. When a PASMO card is used for reassignment as mentioned in the foregoing paragraph, the deposit collected as mentioned in the first paragraph of Article 11 of the Rules for Using PASMO shall be handled as described in paragraph 6 of Article 20 prior to reassignment.
  3. Upon reassignment as mentioned in paragraph 2, use of the value on the issued Mobile PASMO and topping up the Mobile PASMO concerned shall become possible from the first service provision period following performance of the prescribed operations.
  4. Information contained in Mobile PASMO cannot be transferred to a PASMO card.

(Issue or Reassignment of PASMO on Apple Pay)

ARTICLE 15

The user can issue PASMO on Apple Pay to a designated portable data terminal by performing prescribed application operations on the designated portable data terminal. However, PASMO on Apple Pay can only be issued using a blank PASMO card or a named PASMO card (here and below, limited to an Adult PASMO for which member registration has been performed as set forth in Article 5).


  1. In addition to the foregoing paragraph, a PASMO card issued by the Company can be reassigned as PASMO on Apple Pay by transferring information from the card to the IC chip on a portable information terminal. (As with Article 14, paragraph 2, this is referred to as "reassignment.") However, limitations apply to PASMO cards that can be used for reassignment.
  2. The user can issue or reassign multiple instances of PASMO on Apple Pay to a single designated portable data terminal. However, the number of instances of PASMO on Apple Pay that can be issued or reassigned depends of the usage state of the user's designated portable data terminal.
  3. When multiple instances of PASMO on Apple Pay are issued or reassigned to a single designated portable data terminal, the user must select one of the multiple instances of PASMO on Apple Pay for use.
  4. When multiple instances of PASMO on Apple Pay are issued or reassigned, their value cannot be combined into a single instance of PASMO on Apple Pay. Further, neither value nor any other information can be transferred between multiple instances of PASMO on Apple Pay.
  5. Notwithstanding the rule set forth in the first paragraph, when the PASMO on Apple Pay issued or reassigned to a designated portable data terminal is a named PASMO, a blank PASMO can be newly issued or reassigned to the same terminal. Further, when an additional named PASMO is issued or reassigned to a terminal that already contains a named PASMO, the name of the additional PASMO must match that of the PASMO that is already present.
  6. Notwithstanding the rule set forth in the first paragraph, when the PASMO on Apple Pay issued or reassigned to a designated portable data terminal is a named PASMO, a blank PASMO can be newly issued or reissued to the same terminal.
  7. When the PASMO on Apple Pay present on a designated portable data terminal is a blank PASMO, it can be converted to a named PASMO by performing the member registration procedure set forth in Article 5. Further, when the designated portable data terminal contains multiple blank PASMO instances, after converting a single selected instance to named PASMO on Apple Pay by performing member registration as set forth in Article 5, other instances of PASMO on Apple Pay can be handled as named PASMO by performing the prescribed operation. In this case, functions such as topping up cannot be used with other involved instances of PASMO on Apple Pay until those instances have been subjected to the prescribed operation.
  8. When the user wishes to use a wristwatch as the designated portable data terminal for use with PASMO on Apple Pay, issuance can be performed by performing the prescribed operation on another designated portable data terminal of the same type which is under the management of an Apple Inc. system account for management of a designated portable data terminal.
  9. PASMO on Apple Pay used with a wristwatch as designated portable data terminal may only be used by the same person who is the user of another designated portable data terminal. Further, when PASMO on Apple Pay is used with such a wristwatch, the wristwatch concerned must be managed using the user's other designated portable data terminal.
  10. PASMO on Apple Pay issued to a wristwatch as set forth in paragraph 9 may be transferred to the designated portable data terminal being used to manage that wristwatch.
  11. A PASMO card is invalidated by PASMO reassignment as set forth in paragraph 2. Notwithstanding the requirement of the first paragraph of Article 10 of the PASMO Rules, once a PASMO card has been invalidated, the user shall be responsible for immediately disposing of that card, such as by cutting it in two. The Company's claim to ownership of the PASMO card shall be voided by the user's act of disposing of the card.
  12. Once a PASMO Card is invalidated as mentioned in the foregoing paragraph, its card number is also invalidated, and cannot be used to manage and is not inherited by PASMO on Apple Pay on the designated mobile data terminal to which it was reassigned. However, this limitation may not apply if a procedure set forth separately allows its continued use.
  13. When a PASMO card is reassigned as set forth in paragraph 2, the deposit made against the card as set forth in Article 11, paragraph 1 of the PASMO Rules is refunded by the Company to the user by adding equivalent value to the user's PASMO on Apple Pay.
  14. Information contained in PASMO on Apple Pay cannot be transferred to a PASMO card.

(Topping Up)

ARTICLE 16

In addition to the method set forth in Article 15 of the PASMO Rules, the user can complete the required procedure to apply for registration of a credit card to be used for topping up.


  1. Charges incurred by topping up by credit card cannot be canceled.

(Verification of Balance)

ARTICLE 17

The history of transactions and monetary balances of Mobile PASMO or PASMO on Apple Pay can be verified by performing the prescribed operation on the portable data terminal or designated portable data terminal to which the Mobile PASMO or PASMO on Apple Pay was issued, as well as by the method set forth in the first paragraph of Article 16 of the PASMO Rules.


  1. The history of transactions and monetary balances can be verified for the last 100 tractions by performing the prescribed operation with the Mobile PASMO app or PASMO application.
  2. Notwithstanding the foregoing paragraphs, verification of the transaction history is not possible under circumstances described in the following paragraphs.
    1. (1) Balance history cannot be displayed/printed for a PASMO for which exit processing has not been completed.
    2. (2) Balance history cannot be displayed/printed for a PASMO for which processing has not been completed by a specified terminal device.
    3. (3) The monetary balance history cannot be verified for the current day's use of Mobile PASMO or PASMO on Apple Pay.

Chapter 3 Reissue

(Reissue in the event of loss, malfunction or device change)

ARTICLE 18

When a member-registered portable data terminal to which Mobile PASMO has been issued, or a member-registered designated portable data terminal to which PASMO on Apple Pay has been issued, is lost or malfunctions, or when a portable data terminal or designated portable data terminal cannot be operated for some other reason, request for reissue of Mobile PASMO to a portable data terminal, or of PASMO on Apple Pay to designated portable data terminal, can be requested by performing the required registration procedure (hereinafter, "reissue registration") through the support center or membership menu.


  1. Notwithstanding the foregoing paragraph, reissue of PASMO on Apple Pay may be requested without member registration by completing the prescribed procedure through Apple Inc.'s web site for a designated portable data terminal to which PASMO on Apple Pay has been issued.
  2. The Company will suspend use of and register reissue of Mobile PASMO or PASMO on Apple Pay set forth in Article 1 only if conditions in the following paragraphs are fulfilled.
    1. (1) At time of application for reissue registration, the person requesting reissue registration must establish his/her identity as the member.
    2. (2) The member information set forth in the member rules must be properly registered in the system.
  3. Once reissue registration has been completed according to the foregoing paragraphs, it cannot be canceled.
  4. When use of Mobile PASMO or PASMO on Apple Pay has been suspended per paragraph 3, the user may reissue it by performing the prescribed operation through the Mobile PASMO app or PASMO application.
  5. Upon reissue as mentioned in paragraph 2, use of the value on the issued Mobile PASMO or PASMO on Apple Pay and topping up of such Mobile PASMO or PASMO on Apple Pay shall become possible from the first service provision period following performance of the prescribed operations.
  6. When switching portable data terminals used with Mobile PASMO or the designated portable data terminals used with PASMO on Apple Pay, information can be transferred to the new portable data terminal or designated portable data terminal by the prescribed operation, and then Mobile PASMO or PASMO on Apple Pay can be reissued.
  7. With regard to the foregoing paragraph, PASMO on Apple Pay cannot be issued to a portable data terminal. Furthermore, limitations apply to issuance mentioned in the foregoing paragraph first-time issuance to a new portable data terminal or designated data terminal.
  8. When Mobile PASSMO is issued to a designated portable data terminal, member registration must be performed as set forth in Article 5.
  9. No fee shall be assessed for handling as set forth in this article.

(Disclaimers)

ARTICLE 19

The Company will not be liable for any damages, etc., incurred by the user due to change in PASMO ID number that occurs as a consequence of issue or reassignment of Mobile PASMO as set forth in Article 14, issue or reassignment of PASMO on Apple Pay as set forth in Article 15, or reissue associated with loss, malfunction or device replacement as set forth in the foregoing article.


  1. The Company will not be liable for damages incurred by the user that arise from use of value, monetary balance, refunds or the like subsequent to loss of a portable data terminal to which Mobile PASMO has been issued or designated portable data terminal to which PASMO on Apple Pay has been issued during such period as reissue processing has not been performed or during the day on which application is made for reissue.
  2. The Company will not be liable for any matter related to use of Mobile PASMO or PASMO on Apple Pay to anyone other than the owner of a personal data terminal to which Mobile PASMO has been issued or of a designated personal data terminal to which PASMO on Apple Pay has been issued. Furthermore, the Company will not be liable to the person whose name is associated with a named PASMO (Mobile PASMO or PASMO on Apple Pay) for use of value or balance while it is in the possession of any person other than the named individual.
  3. Except as stipulated or specifically stipulated in this Special Provision, the Company shall not be liable for any damages or hardship incurred by the user as a consequence of using Mobile PASMO or PASMO on Apple Pay, or for any benefit lost or loss of enjoyment involving use of Mobile PASMO or PASMO on Apple Pay by the user.
  4. The Company will not be liable for damages or hardship incurred due to inability to make use of all or part of Mobile PASMO or PASMO on Apple Pay services due to restrictions occurring as a consequence of changes in the use environment of Mobile PASMO or PASMO on Apple Pay as stipulated in Article 9, change in software specifications as stipulated in Article 11, or limitations imposed by the hardware or software specifications or functionality of the portable data terminal terminal or designated portable data terminal.
  5. The Company shall not be liable for use outside of the scope of this Special Provision.

Chapter 4 Refund

(Refund of Balance)

ARTICLE 20

When the user no longer requires Mobile PASMO or PASMO on Apple Pay, user may request refund of the monetary balance subject to Company approval by applying through the Mobile PASMO app, the PASMO application, the membership menu or the support center. In order to apply for monetary balance refund of Mobile PASMO or PASMO on Apple Pay, the user must be registered as a member as stipulated in Article 5 and must verify their identity as the member, upon which the balance will be transferred to their specified bank account in Japan.


  1. Transfer of the amount due as set forth in the preceding paragraph may not be possible in the event that member information such as the bank account is not properly registered.
  2. The Company shall not be liable for any damages or hardship incurred due to failure of the user to cancel any service contracts that make use of Mobile PASMO or PASMO on Apple Pay other than services provided by the Company.
  3. The Company shall assess a 210 yen handling fee for processing of the monetary balance refund as stipulated in the first paragraph of this Article. Furthermore, in the event that the monetary balance is less than the handling fee, the Company shall collect the monetary balance as the handling fee.
  4. If an IC card handling business makes a refund in conjunction with purchase of a ticket, etc., to Mobile PASMO or PASMO on Apple Pay, the refund handling fee stipulated in the first paragraph of this Article shall not apply.
  5. A member requesting refund of monetary balance as stipulated in the first paragraph will cease being a registered member. Furthermore, when multiple PASMO on Apple Pay are used with a designated portable data terminal and refund is made for the monetary balance outstanding on all PASMO on Apple Pay, the user will cease being a registered member as stipulated in the first paragraph
  6. The monetary balance will lose validity if refund processing is not completed within five (5) years of the date of request for refund of such balance.

(Miscellaneous)

ARTICLE 21

Mobile PASMO and PASMO on Apple Pay service may only be used in Japan.