PASMO Agreement
PASMO Electronic Money Handling Rules
The Japanese text is the original and official version of the regulations.
If the foreign language translations differ from the original (Japanese) version, the official Japanese version shall apply.
The use of PASMO as Electronic Money at stores etc., is governed not only by the "Rules for Using PASMO" but also by the following "PASMO Electronic Money Handling Rules" set forth by PASMO Co., Ltd.
Effective: February 1, 2007
Latest revision: May 1, 2023
Purpose
Article 1
These rules describe services provided by PASMO Co., Ltd. (hereinafter, "the Company") to Users of Electronic Money at PASMO member store and the conditions under which such services are provided to Users.
Scope of Applicability
Article 2
These rules prescribe handling of Electronic payments by Users at PASMO member store.
- Matters not stipulated in these rules shall be governed by applicable laws and rules established by the Company, such as the Rules for Using PASMO.
Meaning of Terms
Article 3
Meanings of main terms used in these Rules are as explained in the sub-paragraphs below.
- (1) "Electronic Money" means the monetary value recorded on a PASMO issued by the Company.
- (2) "PASMO" means cards, etc., that is issued by the Company which contains an embedded IC chip that can be used for storing Electronic Money and related information.
- (3) "Product" means any item, right, software or service that is purchased by Electronic Payments.
- (4) "Electronic payment" means the use of Electronic Money in lieu of cash to purchase, borrow, transfer, permit, or provide products through a transaction in which payment for products is made by transferring value to a PASMO member store's terminal or a computer used by the Company.
- (5) "User" means a person who uses Electronic Money under agreement with the PASMO Electronic Money Handling Rules.
- (6) "PASMO Electronic Money Handling Establishment" means a business entity specified in Appendix Schedule 1.
- (7) "PASMO member store" means an entity that concludes a member store contract regarding PASMO Electronic Money Handling Establishment to provide customers with products through the use of Electronic Money. Additionally, when a PASMO Electronic Money Handling Establishment provides products to Users by means of Electronic Money, the PASMO Electronic Money Handling Establishment is also regarded as a PASMO member store.
- (8) "Top up" means to add Electronic Money to a PASMO by means designated by the Company.
- (9) "Transfer" means to subtract an amount of Electronic Money from a PASMO through an Electronic Money Terminal and network and to add the corresponding amount to the Company's computer or a PASMO member store's Electronic Money Terminal.
- (10) "Electronic Money Terminal" means a device (reader/writer) that complies with the specifications determined by the Company, can read and withdraw Electronic Money from a PASMO, and when authorized by the Company, write Electronic Money to a PASMO.
Locations and Methods of Use
Article 4
Users can make Electronic payment using Electronic Money Terminals installed at PASMO member store that display the service mark shown in Appendix Schedule 2.
- When conducting Electronic payment as described in the preceding paragraph, upon completion of Electronic payment for the Product through the PASMO member store's Electronic Money Terminal, the monetary obligation of Users to the member store shall be considered discharged in the same manner as if the payment had been made in cash.
- When PASMO is used as described in paragraph 1, the amount of the payment for the Product and the remaining balance on the card shall be displayed on the Electronic Money Terminal, Portable Data Terminals or Designated Portable Data Terminals at the time the transaction is completed, and Users shall verify that there is no error in the amount of the payment and the remaining balance. Further, unless Users immediately raises an objection to the PASMO member store, the Users shall be regarded as having agreed to the appropriateness of the Electronic payment.
- Neither the Company nor the PASMO Electronic Money Handling Establishment will bear any responsibility regarding flaws or defects in Products purchased or received by Users or any problem arising between the Users and the PASMO member store.
- After the Electronic payment described in paragraph 2 has been completed, the Electronic Money will not be refunded due to invalidation or cancellation of the event on which the Electronic Money transfer was based or for any reason.
Limitations on Use
Article 5
Notwithstanding the provision of paragraph 1 of the preceding Article, simultaneous use of two or more PASMO in a single Electronic payment is not possible. Further, Users may not simultaneously use PASMO with other electronic money that is permitted for mutual use under the mutual use agreement between the Company and other Electronic Money Handling Establishments.
- When making Electronic payment at a PASMO member store, Users must limit use to the available balance of Electronic Money, and must use Electronic Money in accordance with procedures prescribed by the PASMO Electronic Money Handling Establishment and the PASMO member store.
- A named PASMO bearing an individual's name cannot be used by anyone other than that individual. However, at the time of Electronic payment, the bearer of the card will be regarded as the person whose name is indicated on the card without verification of identity. Accordingly, none of the Company, the PASMO Electronic Money Handling Establishment and the PASMO member store will be liable for any damages inflicted upon the owner of the named PASMO due to its use by someone else as a consequence of its loss or theft.
- No PASMO can be used if it is a forgery, or if it has been illegitimately altered or created.
- Electronic Money that has been modified or created illegitimately cannot be used.
- A PASMO cannot be used at an Electronic Money Terminal under the circumstances described in the following sub-paragraphs.
- (1) When data on the PASMO cannot be read or the Electronic Money Terminal cannot be used due to damage, malfunction or electromagnetic interference of either the PASMO or the Electronic Money Terminal, or when the data of Electronic Money has been destroyed or lost due to natural disaster or other circumstance.
- (2) When the named PASMO or Blank PASMO has not been used for a period of time determined by the Company counting from the day after it was last used or topped up with Electronic Money.
- (3) In the case of Electronic payment, when adding value and transfer have been repeated several times.
Temporary Limitations or Suspention
Article 6
The Company may limit or suspend handling of PASMO at all or some PASMO member store under conditions described in the following sub-paragraphs.
- (1) When the Company determines that handling of PASMO is not feasible due to situations such as natural disaster, power outage, trouble with telecommunication carriers' communication equipment, or abnormality in computer systems.
- (2) When the Company determines that it is necessary to stop handling of PASMO due to other unavoidable circumstances.
Products Not Covered
Article 7
Notwithstanding Article 4, paragraph 1, Electronic Money cannot be used for Electronic payment involving Products specified separately by the Company or PASMO Electronic Money Handling Establishments.
Disclaimers
Article 8
The Company and PASMO Electronic Money Handling Establishments will not be responsible for any losses or damages incurred by Users due to inability to use Electronic Money. This, however, shall not apply in the event of willful misconduct or negligence on the part of the Company or PASMO Electronic Money Handling Establishment.
- With regard to the exception set forth in the preceding paragraph, the Company or PASMO Electronic Money Handling Establishment bearing responsibility shall be solely liable for attributable losses or damages. If, in such case, the losses or damages are the result of slight negligence on the part of the Company or the PASMO Electronic Money Handling Establishment, the Company or the PASMO Electronic Money Handling Establishment shall be liable only for direct losses or damages actually incurred by Users, and shall not be liable for damages resulting from special circumstances or lost profits, whether or not such damages or losses should have been foreseeable.
Changes to Rules
Article 9
The Company may make substantial changes to these rules. In case revisions are made, the Company will post the timing and details of the revisions on the Company's website in advance.
- Subsequent to any rule change as mentioned in the preceding paragraph, the issuance of a PASMO by the Company or the use of the card for Electronic payment by Users will be deemed to constitute agreement with the change(s).
Use of Electronic Money at Other Companies' Member Stores
Article 10
The Users may use PASMO as a means of using Electronic Money for Electronic payment at the member stores of other electronic money handling business providers with which the Company has partnered and approved its use as electronic money (hereinafter, "Other Companies' Member Stores").
- The provisions of these Rules apply to the handling of PASMO and Electronic Money at Other Companies' Member Stores in the same manner as they apply to such handling at PASMO member store. However, notwithstanding the provisions of Article 7, handling of products not covered at Other Companies' Member Stores shall be handled in accordance with the handling by the Oher Companies' Member Stores.
Appendix Schedule 1 Business entities Designated Under Article 3, Sub-Paragraph (6)
- Odakyu Electric Railway Co., Ltd.
- Keio Corporation
- Keisei Electric Railway Co., Ltd.
- Keikyu Corporation
- SAGAMI RAILWAY Co., Ltd.
- Metropolitan Intercity Railway Company
- SEIBU RAILWAY Co.,Ltd.
- TOKYU RAILWAYS
- Tokyo Metro Co., Ltd.
- Bureau of Transportation. Tokyo Metropolitan Government
- TOBU RAILWAY CO.,LTD.