Using PASMO
How to use PASMO
Simply touch your PASMO to the reader on the ticket gate to ride the train.
Simply touch your PASMO to the reader inside the bus to pay the fare.
PASMO can be used for easy electronic payments so there is no need to count out coins.
Topping up PASMO
How to top up your PASMO at a station ticket machine
The amount that can be added to your card at one time differs depending on the vendor and machine. Cards cannot be topped up if the balance will exceed ¥20,000. If you accidentally added value to your card, the amount can be refunded with no handling fees only on that day and at the station where it was added, and only if it has not been used after being topped up.
Topping up on the bus
On the bus, it can be topped up in denominations of ¥1,000 (¥1,000 bills only). Please talk to the driver. The amount that can be added to your card at one time differs depending on the vendor and machine. On the bus, it is not possible to top up the card if the balance will exceed ¥10,001.
Topping up at a store
It is also possible to top up the card at convenience stores and some shops. Please ask at the shop for further details.
Procedures
Reissuing a lost Personalized PASMO card or Commuter Pass
The Personalized PASMO card and Commuter Pass can be reissued if lost. Visit a nearby station or bus operator office.
Reissuing a damaged Blank, Personalized PASMO card, or Commuter Pass
If your PASMO is damaged and can no longer be used, it can be reissued. Visit a nearby station or bus operator office.
PASMO refunds
If you no longer need your PASMO, it can be refunded. It is also possible to refund the Commuter Pass cost on its own and switch to a Personalized PASMO card.
The card must be returned. Stored fare balances cannot be refunded on their own.
The stored fare balance and deposit of ¥500 will be refunded. If the stored fare balance is ¥0, the deposit of ¥500 will be refunded.
